Refund Policy
Last updated: March 19, 2026
TruffAC is a digital software product. All sales are final and no refunds are provided.
1. No Refunds
Due to the digital nature of TruffAC, all purchases are non-refundable. Once a license key has been purchased and delivered, it cannot be returned or exchanged. This applies to all plans including Monthly, Quarterly, Yearly, and Lifetime subscriptions.
2. Instant Access
TruffAC is a software product that is delivered instantly upon purchase. Unlike physical goods, digital products cannot be "returned" once accessed. The license key and all features are made available immediately after purchase.
3. Support First
Before considering a dispute, please contact our support team on Discord. We are committed to resolving any technical issues you may encounter during installation or usage.
4. Chargebacks
Filing a chargeback or payment dispute without first contacting us will result in immediate termination of your account and a permanent ban from TruffAC services.
5. Exceptions
In rare cases, we may consider exceptions at our sole discretion:
- Duplicate payments: If you were charged twice for the same purchase due to a technical error.
- Service failure: If we are unable to deliver the product due to a critical issue on our end that cannot be resolved.
To request a review of exceptional circumstances, contact us via our Discord server with your purchase details.
5. Chargebacks
Filing a chargeback or payment dispute without first contacting us will result in immediate termination of your account and a permanent ban from TruffAC services.
6. Contact
If you have questions about this policy or believe you have a valid exception, please reach out via our Discord server before taking any action.
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